Receiving a tax notice or letter is never a pleasant experience. It can be confusing and frustrating if you don't understand why you received the notice in the first place. That's why we wrote The Ultimate Guide to Tax Notices and created a tax notice library filled with the most common tax notices and letters you might receive. We believe the process of staying compliant with your taxes should be as effortless as possible.
General Information
- What is the notice number? CP267
- What government agency sends this notice? The Internal Revenue Service (IRS)
- What is this notice about? The amount of credits (federal tax deposits or estimated tax payments) you claimed on your tax return for the tax period shown on your notice and the amount of credits that were applied to that year are different. This created an overpayment on your account. If the IRS doesn't hear from you, they’ll refund the overpayment unless you owe other taxes or debts they're required to collect.
- What should you do if you receive this notice?
- Read the notice carefully. It will show the dates and amounts of the payments the IRS applied to your account.
- Review your tax return and your records for any payments or credits you claimed for that year.
- If you agree with the notice, call the IRS at the number listed on the notice to request a refund. You should also correct your copy of the tax return in your records.
- If you disagree with the notice, contact the IRS within 30 days from the date of your notice to tell them where they should apply the payments.
- If the IRS doesn't hear from you, they’ll assume you agree with the notice, and you’ll receive a refund check within 15 weeks from the date of the notice, as long as you don’t owe other taxes or debts the IRS is required to collect.
FAQs & Additional Information
- Why did I receive this notice? You received this notice because the deposits or payments applied to your account didn’t agree with what you claimed on your federal tax return.
- What should I do if I believe payments were misapplied? Call the IRS at the toll-free number listed in the top right corner of your notice or mail the IRS copies of your notice and proof of payment to the address on the notice.
- What do I say when I call the IRS? Tell the customer service representative you received a CP267 notice and you want to review your account. Be sure to have a copy of your notice and your tax return before you call.
- What should I do if I believe you misapplied a payment or haven't credited a payment I made? Call the IRS at the toll-free number listed on your notice. Please have your documentation (such as canceled checks, amended return, etc.) ready when you call.
What does it look like?
Resources
Looking for more information about this notice? Here are some helpful resources:
- About the notice - https://www.irs.gov/individuals/understanding-your-cp267-notice
- Example copy of the notice - https://www.irs.gov/pub/notices/cp267_english.pdf
How can we help you today?
Are you looking for more information about your tax notice or other challenges? DiMercurio Advisors has a dedicated team supporting tax notices, audits and more. We are passionate about ensuring you are well-informed and in control of your tax situation.
